Hardware Analysis Community Forums http://www.hardwareanalysis.com/content/topic/2190/ 2009-01-08T00:20:53-05:00 http://www.hardwareanalysis.com/content/topic/2190/ http://media.hardwareanalysis.com/halogo.gif text/html 2004-12-07T23:36:28-05:00 Leo MacAbhuinn http://www.hardwareanalysis.com/content/topic/2190/?o=80#211992 <div class="quote">Maybe they have better drives today, but they have to learn that customers may not be treated as fools.</div><br /> <br /> There are plenty of companies that treat customers well - I just had what I think is a fastest reply (for me) from Samsung about replacing a knackered ROM (surge basically erased the EEPROM on a disk I am trying to recover data from), and the support at Samsung got back to me within 20mins of submitting the request (albeit to tell me what I suspected to be the case, but at least a reply, and helpful for ticking off another possibility).<br /> <br /> IBM, Western Digital, Creative Labs, there is a list of companies that are capable, and give good support when needed, and are deserving of being given the wherewithal to remain in the market. Always give them the benefit of the doubt, and a chance to prove themselves, but when there is no doubt you vote with the only tool available that means anything to large corporations - your custom.<br /> <br /> btw - if anybody knows of a way to get firmware back onto a Samsung SV0844D, let me know...<img src="http://media.hardwareanalysis.com/smilies/smile1.gif" width="14" height="14" border="0" alt=":-)" title=":-)"> text/html 2004-12-07T23:00:01-05:00 Matthias Schulz http://www.hardwareanalysis.com/content/topic/2190/?o=80#211974 <div class="quote">...but I have never bought, or recommended a Fujitsu drive again...</div><br /> that's existential! I won't do that too, until Fujitsu will change it's behavior. Maybe they have better drives today, but they have to learn that customers may not be treated as fools.<br /> Best regards,<br /> Matthias text/html 2004-12-07T22:16:54-05:00 Leo MacAbhuinn http://www.hardwareanalysis.com/content/topic/2190/?o=80#211942 I had 2 different disks from fujitsu - an MPG3032AT, and another the model of which I forget as it's in the bin now, but from the same series, and a 40Gig model.<br /> <br /> They both exhibited the same behaviour - I could boot, and get the drive up and running long enough to get the OS loaded, then they would lock the PC, with the case Disk LED on constantly. I tried fujitsu for support, and got nowhere fast - no replies to email, and no info that was helpful that I could find on their site.<br /> <br /> I basically tracked both problems (eventually) to the fact that the drives were overheating (to around 60 degrees C on the external casing of the drive - I never did a diagnostic to find the internal temp). I could solve the problem for a limited time by cooling the drive (by a technique that came from one of the UK's PC magazines - place it in a sealed bag with a couple of bags of silica to stop condensation, vaccuum out as much of the air as possible, and put it in the freezer for 12 hours).<br /> <br /> This gave me enough time (about 15 mins) to transfer essential data off. The drives then got turned into &quot;Modern Art&quot;, as I couldn't find a HDD cooling fan that could cool them enough to keep them working, and refrigerating the case should be a project, not a necessity...<img src="http://media.hardwareanalysis.com/smilies/smile1.gif" width="14" height="14" border="0" alt=":-)" title=":-)"><br /> <br /> Probably not what you want to hear. but I have never bought, or reccommended a Fujitsu drive again. text/html 2004-08-31T14:08:55-05:00 Barry Dukoff http://www.hardwareanalysis.com/content/topic/2190/?o=80#177096 Update on Fujitsu MPGxxxx drives: They have settled a class action suit, and it has been accepted by the court. <br /> Website for class action: <a class="ext" href="/action/r/http://hddclassactionsettlement.com/" target="_blank">http://hddclassactionsettlement.com/</a><br /> <br /> Website link for Fujitsu's statement on the settlement: <a class="ext" href="/action/r/http://www.fcpa.fujitsu.com/products/hard-drives/hd-public-statment.html" target="_blank">http://www.fcpa.fujitsu.com/products/hard-drives/hd-public-statment.html</a><br /> <br /> I had just finished repairing drivers, BIOS and such for a client's problematic windose machine, set it up to see if it would run stable overnight when suddenly- no HDD(???). Model MPG3102AT. I then found the sites listed above.<br /> <br /> Whatever you do, if you have one of these or similar drives, DO NOT DISPOSE OF THEM UNTIL YOU CHECK OUT THE LINKS!!! Hope this helps out!<br /> Gnubie. text/html 2004-08-02T19:53:40-05:00 Ha Net http://www.hardwareanalysis.com/content/topic/2190/?o=80#157158 Interesting info at <a class="ext" href="/action/r/http://www.diskfacts.com" target="_blank">http://www.diskfacts.com</a> about all sorts of drives, I thinks the companies for data recovery i have heard about before and are meant to be V good. text/html 2004-07-27T19:40:38-05:00 Jason Dedication http://www.hardwareanalysis.com/content/topic/2190/?o=80#155689 I also had problems with my fujitsu drives.<br /> My 30 gig hard drive died about a month ago with all of my important data on it. After freaking out for a few days and trying EVERY possible method of software data recovery possible, I came to the last possible option availbale for hard drive repair..<br /> <br /> I smacked the drive really hard with my knuckle and plugged it back in..<br /> <br /> Amazingly, this worked!! The drive was recognized on bootup and i was able to copy all the data off!<br /> <br /> Just yesterday I had the exact same problem with my 20 gig (mpg3204) model, and smacking it again with my knuckle seemed to fix it, at least temporarily.<br /> <br /> So before any of you send off your drives for $500 &quot;data recovery&quot; please, try this method! If it doesnt work the first time, take out all your frustrations on the drive and try again. Just dont throw it around <img src="http://media.hardwareanalysis.com/smilies/smile1.gif" width="14" height="14" border="0" alt=":)" title=":)"><br /> <br /> Of course once you get the drive working, back up all your data right away and throw the hard drive through the window of the closest fujitsu office/repair facility becuase the drive is now useless.<br /> <br /> peace<br /> Jason text/html 2004-05-25T16:55:33-05:00 Roy Brown http://www.hardwareanalysis.com/content/topic/2190/?o=80#137637 I also have problems with my fuji MPG3102AT -E<br /> i only have the one drive and had the Bios on Auto detect on both Master and Slave, Well it worked as a master for awhile and Slave as NONE (no second drive), until one day it would not boot, and found the Bios only now reconized it as a SLAVE now ,and showed master as NONE, so now my hard drive changed by itself to be a slave, booting up from floppy and doing a DIR c: only confermed that my data was still intact, recoverd data by adding a new boot hard drive and copying files from the now slave drive to my new master text/html 2004-05-11T12:32:52-05:00 Lars H http://www.hardwareanalysis.com/content/topic/2190/?o=80#133679 Same problem - MPG3202AT disk not recognised by BIOS. <br /> <br /> On boot the disc produces an abnormal acoustic &quot;Eek Eek..&quot; noice... I downloaded the RecoverToolV202A.exe - however the manual states that the software can not help with abnormal conditions such as the above mentioned noice. (I offcourse tried anyway - but no luck in detecting the HD)<br /> <br /> My disc came from an IBM Netvista 2179-86G - so I strongly advice people with the same maschine to start backing up their system before breakdown.<br /> <br /> Any solutions to help with the Eek Eek problem and recover the data will be very much appriciated! text/html 2004-04-19T12:17:54-05:00 Teet Hiob http://www.hardwareanalysis.com/content/topic/2190/?o=80#126705 my hdd is MPG3204AT-EU and it started to work as already told in my previous post here after I used Fujitsu little program &quot;Fujitsu-RecoveryTool V.202A&quot;.<br /> I managed to get all data from disk and it was still working when I tested it last week. But considering that its version is EU not E and it is already recovered (never know when it will die again) I am not sure can it be worth of it to sent it to you? I live in Estonia.<br /> If you find out whats the difference between E and EU versions and still want the PCB of this disk I can send it to you because I never use this disk anymore. text/html 2004-04-19T11:58:35-05:00 gaz det http://www.hardwareanalysis.com/content/topic/2190/?o=80#126702 Hi good peoples. <img src="http://media.hardwareanalysis.com/smilies/smile1.gif" width="14" height="14" border="0" alt=":)" title=":)"><br /> <br /> I have a slightly diff prob with this HD, mine is a MPG3204AT -E (Date 2001 - 05) with an &quot;internet lifetime&quot;<br /> of my stuff locked up in it after a power supply surge cooked something on the driver card.<br /> <br /> I was wondering if anyone has a working driver card that they are finished with out of all these suspect HD's out there..and would anyone be happy to send it to me ... so that I could try and recover my data from this unit. <img src="http://media.hardwareanalysis.com/smilies/smile1.gif" width="14" height="14" border="0" alt=":)" title=":)"><br /> <br /> I'm in Australia and would return the driver card if you wanted it back plus cover shipping costs both ways..... any help would be appreciated.<br /> <br /> Thanks in advance,<br /> <br /> - gaz <img src="http://media.hardwareanalysis.com/smilies/smile1.gif" width="14" height="14" border="0" alt=":)" title=":)"><br /> <br /> text/html 2004-04-15T20:31:08-05:00 Teet Hiob http://www.hardwareanalysis.com/content/topic/2190/?o=80#125693 Hello,<br /> My HDD was even MPG320AT-EU version. I suggest to check this from Fujitsu website! They must have some specifications there!<br /> <br /> text/html 2004-04-15T13:19:42-05:00 Shirish Trivedi http://www.hardwareanalysis.com/content/topic/2190/?o=60#125556 I have Fujitsu MPG3102AT-B and it does not spin any more !<br /> <br /> Can somebody tell if I can use the PCB (Controller Board) from Fujitsu<br /> MPG3102AT-C or MPG3102AT-E and make my drive work ?<br /> <br /> What are the differences in -B, -C and -E versions of these drives ?<br /> <br /> Thanks for all suggestions! text/html 2004-03-16T11:51:00-05:00 Teet Hiob http://www.hardwareanalysis.com/content/topic/2190/?o=60#115000 Hey,<br /> Just wanted to say my HDD still working since I wrote the message here. I do not trust it but I can use it for temporary purposes... text/html 2004-03-13T14:04:24-05:00 chris hitchon http://www.hardwareanalysis.com/content/topic/2190/?o=60#114030 I have just used the recovery procedure on a 10 gig fuji and it works! I downloaded the patch, made the floppy, booted the machine whith only the Fuji hard drive. The floppy did its stuff and reported there was nothing wrong with the disk (but the patch was a Fujitsu release!). after that the disk worked fine, and is still working 2 days later. I am just waiting for it to fail, as I have recovered all data. text/html 2004-02-27T09:13:01-05:00 Paul James http://www.hardwareanalysis.com/content/topic/2190/?o=60#108282 The firmware only works when the drive is starting to deteriorate. It is actually the engineering area of the disk that dies, not the firmware and this has to be recovered by data recovery specialists.