Hardware Analysis Community Forums http://www.hardwareanalysis.com/content/topic/71231/ 2008-10-10T18:11:12-05:00 http://www.hardwareanalysis.com/content/topic/71231/ http://media.hardwareanalysis.com/halogo.gif text/html 2008-04-09T21:53:35-05:00 Xipher Revolver http://www.hardwareanalysis.com/content/topic/71231/?l=1#0 Alright so yesterday i got the HP OfficeJet 5600 All-in-One, brand new. I assembled the accessories that came with it and turned it on. It was working fine, printed a test page, made a copy through the copier. I popped in the installation disc that came with it for WinXP and started installation, connected the USB chord when prompted and everything was working fine for a bit. The first time i tried to print an excel document, the computer sent some signals to the machine, the LED display read &quot;Printing....&quot; for a while, and then changed to &quot;Printed Cancelled&quot; and the paper was jamed half way in.<br /> <br /> After that i've tried clean reinstallation, latest drivers from HP website, checked device manager for the detection and everything. It all appears fine. I can see it at IEEE 1284.4 spots and under Imaging, as well as under the USB tree [in the device manager]. In the printers folder, it appears Ready and set as default. All the softwares are also detecting it as the default printer. So when i check the Printer Status through the HP software that came along with it, it says &quot;Printer Status: Disconnected&quot;.<br /> <br /> When i try to connect via the HP machine to the computer through the &quot;scan&quot; button, it says no scan options available. For some reason, the computer cant seem to establish two way connection to the printer. I tried the HP website for some help, but no luck, the most they could tell me was to check: <br /> <br /> -if my computer was turned on<br /> -if my HP device was turned on<br /> -if the USB chord was properly connected<br /> -if the drivers and software was up-to-date<br /> <br /> All of those things are as required. Im really confused now. Im trying to get my hands on another USB chord to eliminate the possibility of defective wiring.<br /> <br /> But other than that, has anyone else had this problem? if so whats the solution?